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Privacy Policy

Welcome to ULeadai . We provide AI-powered customer relation automation services, including lead generation, customer support, and proactive engagement across platforms like WhatsApp, SMS, and social media.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy and our Terms of Service. If you do not agree with these terms, please do not use our services.

2. Information We Collect

We collect information to provide and improve our services. This includes:

  • Personal Information: Name, email address, phone number, business name, and payment information you provide during sign-up.

  • Client Customer Data: Data you process through our AI agents, which may include your customers' contact information, chat logs, interaction history, and preferences (e.g., birthdays for personalized messaging).

  • Technical & Usage Data: IP address, browser type, device information, pages visited on our site, and usage patterns of our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services.

  • To train and improve our AI models to deliver more accurate and effective responses.

  • To communicate with you, including sending service updates and marketing materials (you can opt-out at any time).

  • To process transactions and send related information.

  • To prevent fraud and enhance the security of our services.

4. Sharing of Information:

We do not sell your personal data. We may share information with:

  • Service Providers: Trusted third parties who assist us in operating our website and providing our services (e.g., cloud hosting, payment processors, and communication platforms like WhatsApp and SMS gateways).

  • Legal Obligations: When required by law, subpoena, or other legal processes.

  • Business Transfers: In connection with a merger, sale, or acquisition of all or a part of our company.

5. Data Security :

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your personal data.

  • Object to or restrict our processing of your data.

  • Data portability.

To exercise these rights, please contact us at [Your Email Address, e.g., privacy@nexusai.com].